Serafina Miller, Senior Vice President at Aon Consulting, Inc., leads efforts to advance health equity by partnering with employers to identify and close gaps in healthcare access for transgender and gender-diverse individuals. She has spearheaded transgender healthcare gap assessments and coverage enhancements for institutions like Lucile Packard Children’s Hospital Stanford and Stanford University, resulting in more inclusive benefits. Serafina advocates for integrating fertility preservation options into transgender healthcare, supporting long-term family-building goals. She has also worked with OpenAI and Blue Shield to reduce medical necessity barriers that limit access to gender-affirming care, emphasizing alignment with WPATH SOC 8 standards. Combining technical expertise with client advocacy, Serafina drives meaningful change by challenging inequities and fostering inclusive healthcare experiences. As a Black woman leader, she uses her platform to amplify marginalized voices and model authentic, courageous inclusion.
