As the national Co-Chair of Santander UK’s Embrace LGBT+ network, TJ worked with U.S. colleagues to help map trans customer journey and identify ways to improve their experience. She also launched “safe spaces” to provide an online space for colleagues to come together and share/support each other, as well as a new platform, Evolving Minds, where colleagues can learn more about different strands of diversity within the rainbow family, how to be better allies. TJ partnered with Stonewall to launch an initiative to support LGBT+ refugees with workplace skills mentoring across a 3-year period, the first initiative of its kind in Santander. In 2021, TJ updated Santander’s Global Engagement Survey to include questions around Gender Identity and Sexual Orientation for the first time ever and used the company’s network to put on events and raise funds for charities such as UK Black Pride and Albert Kennedy Trust.
